Responsible Disclosure
Last updated: May 2026. For our broader security posture, see /trust.
If you found something
Email hello@madmantra.com with:
- A clear description of the issue and its impact
- Steps to reproduce (or a proof-of-concept)
- The URL, request, or account involved
- Your name or handle (optional — for credit)
We'll acknowledge receipt within 2 business days and give you an initial assessment within 5 business days.
Our commitments to you
- We will not pursue legal action against you for good-faith security research that follows this policy.
- We will keep you informed of remediation progress.
- We will credit you publicly (with your permission) when the fix ships.
- We will not require an NDA to report a vulnerability.
In scope
- The MadMantra platform:
madmantra.com,api.madmantra.app, and dashboard surfaces - The MadMantra API and its authentication, authorization, and session handling
- Cross-tenant data exposure within the platform database
- Prompt-injection chains that allow privilege escalation or data exfiltration
- Vulnerabilities in customer landing pages served at
<slug>.madmantra.appthat are caused by the platform's code (not the customer's AI-generated content)
Out of scope
- Issues in customer-deployed apps that are caused by the customer's own AI-generated code (report those to the customer)
- Findings from automated scanners without a working proof-of-concept
- Missing security headers on third-party endpoints we don't control
- Social-engineering attacks against MadMantra employees
- Physical attacks against MadMantra infrastructure
- Volumetric DDoS demonstrations (the network is behind Cloudflare; please don't)
- Rate-limit findings (we welcome them but treat them as informational, not as vulnerabilities)
Please do not
- Access, modify, or destroy data that is not your own
- Run automated scanners against production at high volume
- Disclose the vulnerability publicly before we've had a chance to fix it
- Demand payment as a condition of disclosure
Bounty
We don't currently run a paid bounty program. We thank researchers in our changelog, and on serious issues we're happy to send a small gesture of appreciation. As we grow we plan to formalize a paid program.
PGP
We don't currently publish a PGP key. Email hello@madmantra.com over TLS. If you have a finding that genuinely requires encrypted transport, ask in your first message and we'll set up a secure channel.